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Frequently Asked Questions
What is ScootSMM?
ScootSMM is a trusted Kerala SMM Panel offering Instagram followers, YouTube views, Facebook followers, Telegram members, WhatsApp Channel members, and many other social media services. To explore all available services, visit our Services page:
https://scootsmm.com/services
How do I create a ScootSMM account?
Creating an account is quick and free. Simply visit our Sign Up page or use Google Sign-In for instant access.
Sign Up: https://scootsmm.com/signup
Can I sign in with Google?
Yes. ScootSMM supports secure Google Login, allowing you to register and log in without creating a separate password.
Login: https://scootsmm.com/signin
How do I add funds?
Go to the Add Funds page, choose your preferred payment method, including UPI, and complete your payment. Your wallet balance will be updated after successful payment confirmation.
Add Funds: https://scootsmm.com/addfunds
Which payment methods are accepted?
ScootSMM supports secure UPI payments and other payment methods available on the Add Funds page.
How do I place an order?
After adding funds, browse our Services page, choose a service, enter your social media link, select the quantity, and submit your order.
Services: https://scootsmm.com/services
What happens if my order is cancelled?
If an order is automatically cancelled due to provider issues, API errors, or technical problems, the eligible amount is automatically refunded to your ScootSMM wallet.
You can review our policy here:
https://scootsmm.com/terms
Can I request a refund?
Eligible cancelled orders are refunded automatically to your wallet balance. Please read our Terms & Conditions for complete refund information.
Terms & Conditions: https://scootsmm.com/terms
Do you offer trial services?
Yes. Selected services include trial options so you can experience our quality before placing larger orders.
Browse Trial Services: https://scootsmm.com/services
What is the Referral Program?
Invite your friends using your personal referral link and earn rewards when they join ScootSMM and use our services.
What are Mass Orders?
Mass Orders allow you to submit multiple social media orders at once using a single form, making them ideal for agencies, resellers, and users managing multiple accounts.
What is Drip-Feed?
Drip-Feed lets you schedule one large order in smaller deliveries over time for more gradual engagement.
Is ScootSMM safe?
Yes. ScootSMM never asks for your social media password. You only need to provide the public profile or post link required to complete your order.
How can I track my orders?
After placing an order, you can monitor its status from your dashboard, including Pending, Processing, Completed, Partial, or Cancelled.
How do I contact support?
If you need help with orders, payments, refunds, API integration, or technical issues, you can contact us through WhatsApp or create a support ticket.
Contact Us: https://scootsmm.com/contact
Does ScootSMM provide API access?
Yes. Resellers and developers can integrate their websites using our API.
API Documentation: https://scootsmm.com/api
Why choose ScootSMM?
ScootSMM offers fast delivery, affordable pricing, secure UPI payments, Google Login, referral rewards, automatic wallet refunds for eligible cancelled orders, WhatsApp support, ticket support, and an easy-to-use dashboard trusted by creators, businesses, influencers, and agencies across Kerala.